Dear isl members,
We just started our Spring Fundraiser! We need to collect funds to cover our costs until November, 2015. In this Fundraiser you'll have the chance to send us monthly donations with Paypal. Monthly giving is a great option for both Islcollective and our supporters. It allows us to have a dependable base of support that also allows us to plan and budget for our development projects more effectively. For our supporters it allows you to make a small monthly contribution and still play a major role in maintaining islcollective.com.
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reply to dtd96int's post #18Dear Colleagues,
Thanks for considering supporting us!
1. Where did you try to click the paypal button? On our donate page where you can select the donation amount too? Same problem with the debit/credit card button?
2. What device did you use? Android mobile, iOS mobile or PC or Mac computer?
3. Which browser did you use?
4. Same thing happens in another browser?
5. When exactly did this happen? Does it still not work?
6. If not, how exactly does the problem look like? Any error message?
If you've run into problems when trying to donate, please send your answers to the above questions to info [at] islcollective [dot] com.
5 years ago#20
5 years ago#21
reply to aktouchefat's post #20Hello! ( Dear aktouchefat, I think you should write in ENGLISH....;-)
" I Thank you all for your great job.
I wanted to give money, but the system failed.
I've tried many times, but the links do not work." ( translation.)
I have noticed my support account isn't working any more - just for you to know. I've sent money ( up to 2017 ).....Is that not taken into account any more ???
I thank you for your reply.
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5 years ago#24
reply to liette's post #21Dear Liette,
good to see you back! In fact, it is taken into account, but we have chosen to display the year of the donation from this year on. Technically your account works the same way as before. For anyone who has donated in the past the old measurement stays in effect: your membership period is for 365 days * the number of donations you made, so you personally will not see any ads until 2017. That is, if iSLCollective survives until 2017. With the current lack of donations, I'm not so sure about that anymore ...
For new supporting members we changed the counting of the duration of the supporting membership - now if someone donates twice in a year, we start to count their 365 days anew from the latest donation, because we don't want to give the false sense to anyone that we can guarantee the iSLCollective service until 2020 and so on. Because we can't.
It is always a very delicate act of tightrope walking to run this site, because even though last year we were forced to give up our full time employee and office, and now we work on a skeleton budget, iSLCollective always runs out of money after 6 months, just like it were a poor teacher. We are concerned that maybe our donation model has simply worn out, maybe our members have grown tired of it because they have gotten so used to free products all over the internet.
But let's hope it's not the case. I'd like to believe that enough of our users will take it upon themselves to keep iSLCollective alive. I hope during this one month of fundraising I can make enough colleagues realize that the Spring fundraiser is important because it enables us to survive the summer months, when most of our members take a leave and go on summer holiday.
As for the technical problem reported: some members have said that if they click on either the PayPal or Bank card button on the Donate page, nothing happens. Do others have this problem? We are eager to go after this problem, but no one has answered my questions yet. We do need the answers to come up with a fix, as on our computers everything works fine. We need information about the technical environment the problem occurs (about the device, browser).
5 years ago#25
reply to Kisdobos's post #24Hello Peter,
Thank you for your answer, and for making it clear : I understand your point ;-)
I believe most of us know how difficult it has been / is...for your team to keep the site running.And, again, thank you for your dedication!
I do hope you'll get reports about the problems people seem to have ( about donating).
+ will be helping as much as I can.
Thank you so much for your great job,
5 years ago#26
reply to liette's post #25Feedback :
- I've just tried to donate using IE : I tried credit card & Paypal = nothing is working when using IE.
- I've tried with Google Chrome ; I've been able to access CCBill, & to fill in information about my donation..BUT...when I finished , I got a message saying there was en error + I got a mail from CCBill telling me : " Failure. You already have an existing membership to this site and are unable to sign up."
Soooooo, I guess you didn't get my money! :-(((
Hope this helps,
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reply to liette's post #29+ ( sorry for using the forum so much!) : I've sent you a mail with screen shots, telling you I couldn't see your donate message with IE... That was true minutes ago, but.....It has "re" appeared....!!!
Sorry for not being able to help more!!
What I told you in my mail :
Paypal is NOT recognizing my account ( new credit card ) - I cannot even create a new account - as my personal info have been registered...Soooooo, forget about Paypal!
I cannot pay with my credit card, as CCBill doesn't allow me to....
As I'm very bad at these things, the easiest way for me to donate would be by using my credit card....Maybe it's the same with many people here ???
I cannot help more than that, :-S !
Hope you'll find out a quick and easy way for people to donate ; I do think people are doing their best, but it has proved to be soooo difficult!
( I realize some have been able to give - though...????)
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Hello, I have been trying to send my donation, since I absolutely adore your site, and I can't do it. I get en error notification and can't do anything more. Is there any other way we can help or support you with this site? I have not been able to support any other groups either, we have a country control issue here, which restricts our internet payments. Sometimes thys work, other times they don't. I am so sorry for this.
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MONTHLY (RECURRING) DONATIONS In the past a lot of members said that they would gladly send iSLCollective a small monthly donation if we had this option. Now we realized this possibility: this new option is called "monthly" (or: recurring) donation. On our Donate page the default option is "one-time" donation, which means a single donation, but you can also choose a monthly donation, which means you allow iSLCollective to automatically debit your selected amount on your Paypal account once every month. (Monthly recurring donations are only available through PayPal.) You can easily cancel your recurring donation by going to your MyPage/History-support, where - after successful payment - you will find the direct link to your PayPal account and then you can stop your monthly payments with one click. If you can afford, please select this type of donation, as iSLCollective badly needs better financial stability and monthly sponsors are a great way of providing this kind of stability and making our future more plannable. Of course, we are very grateful for one-time donations, too, the point is: Please show your love for iSLCollective now, so we can keep going and improving our service. Thanks a lot! Peter
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reply to matejasukic's post #48There are dozens of online payment options in the world. We have chosen two of the most popular ones, following in the footsteps of Wikipedia, where you can also pay using PayPal and your bank card. Both options are safe ways to pay. You can check our bank card processor's site here: ccbill.com Thanks if you can support our mission!
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I love this site, it was extremly helpful, a lot of awsome material, congrats to all of you who has been working on this. I am trying to donate but it says it doesn t accept american express and this is the only credit card I have with me. Is there a way that you can make payments through american express available? Thanks! And keep the good work! :) Best Regards, Cindy!
5 years ago#52
reply to cindyrr83's post #51Dear Cindy, thanks for considering supporting our mission. Unfortunately, we can't currently accept American Express. The other payment method available is PayPal. Actually, it's quite easy to create a PayPal accountand make a donation through them. I hope it can work out. Bless up, Peter
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Sorry! I tried several times by again I didn`t manage to do it. The question is in my name?? It was said that my name is wrong if I wanted to pay by my Mastercard but it wasn`t. My name is written with dots (ÜLLE) and it doesn`t accept it. I don`t know what I`ll do? The same problem is paying by credit card. I also tried tu use the variant with PayPal and problems again. So I think that I did everything correctly. Sorry for giving trouble.
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Hi Peter! First of all I'd like to thank you guys for keeping islcollective.com alive. I do feel that this is a great website. I have just made a small donation. I tried to donate some money before but I had some problems with the system. I am happy I was able to donate some money. Seriously! I've been using wonderful resources from this website and I will try my best to continue supporting you guys. Once again thanks very much!
5 years ago#65
reply to minhtu13579's post #62Yes, there's a whole lot of benefits of becoming a supporter. First of all, this is not only a great way to say thank you to our team for our work in this school year but also it's about joining the collective effort of paying iSLCollective's internet and staff bills to keep the site alive and strong for this year. Second, there's a personal benefit of not seeing any more ads on the site while you're a supporting member. Thanks for considering supporting us!
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Bonjour du Mexique ! Greetings from Mexico! I love your site, I have used material for both my English and French classes. I promise I will be making donations shortly. I could also help you by volunteering/donating a few hours of my time every week. Let me know if you are interested! Thanks again for all the good work!
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