9 years ago
#1
I can't download any worksheet! That's terrible! Please try to find a solution to improve your service!
9 years ago
#2
the same here! it's not possible to download!
9 years ago
#3
the same here! it's not possible to download!
9 years ago
#4
This is obviously a temporary glitch...I was able to download worksheets just 24hours ago. Give them a chance to identify and correct the problem. I know that you are probably (like me) in a hurry to prepare something for a class, but we all might have to look elsewhere for the time being.
9 years ago
#7
Dear All,

This site-speed problem is very annoying to us, as well. We wanted to speed up the site to make your life even more comfortable, but unfortunately it resulted in the opposite effect.

We have changed to an upgraded hosting package that obviously made the site access worse. If the solution to this was easy, we could have found it already. We contacted several specialists to help us with finding solutions, we hope they can solve this case very soon.

We all feel really embarassed with this situation, but we have to wait until one of our helpers come up with the reason for site speed drop. Please give us some more time to discover this problem,

Best, adam

9 years ago
#8
reply to laszload's post #7
Thank you !
9 years ago
#10
reply to richs23's post #9
Yes, exactly. That's why we feel really embarrassed. We will sort it out, no question, but need more time. We would like tp provide the best possible package for you all.
9 years ago
#11
reply to laszload's post #7
No problem Adam... Thanks for explaining. 'We've got your back'! :D
9 years ago
#12
I can't download any worksheets please deal with that problem as soon as possible this wonderful website can't have a problem like that...
9 years ago
#13
reply to esraerenay's post #12
Please try again, even these days it is possible to download from the site.
9 years ago
#14
reply to laszload's post #13
thanks for your concern but I tried for many times and they were in vain:(((
9 years ago
#15
reply to esraerenay's post #14
Try again! I have just downloaded some...
9 years ago
#17
Dear all,

Now it is the time for truth! We have abandoned our host company, and moved to a new one. The site now sits in Holland, which has one of the fastest internet networks in Europe.

Please give us feedback about site-speed, uploading, downloading times.

Thanks, adam
9 years ago
#18
reply to laszload's post #17
Hi Adam

Over a long period of time ive been struggling to get worksheets and sometimes stuck in the classroom for long hours trying to get the right ones but ive just now nocticed how fast the downloads are coming through and very happy.
Well done to the ISL team Im sure this will save many teachers a lot of time in the future.

Happy Days

;0)
9 years ago
#20
thank you so much for such a great website :)
9 years ago
#21
Seems everything back to normal,,,,Thanks (Even quicker than before)!!! P.s. uploaders careful with Gammar and spelling mistakes!!!! Thanks again!!!
9 years ago
#22
reply to denzel555's post #21
(grammar)
9 years ago
#23
reply to laszload's post #17
Kudos to you and your team! Good job.
9 years ago
#24
Thanks for solving the problem. I was feeling short of 'despair' when I couldn't load up any worksheets. This site has changed my life!!!!!
9 years ago
#25
Sorry to ruin the mood, but I still couldn't upload my ppt, and had the same "Oops" message as before.
Could the problem be on my side?
9 years ago
#26
reply to sakura's post #25
I tested upload and it worked fine for me. Maybe your file was too large?
9 years ago
#27
reply to laszload's post #17
At last! This glitch lasted way longer than any of us had expected. Countless tries in adjusting settings and processes on the server, consultations with network experts, to no avail. Eventually, we were forced, yet again, to switch hosts. We're happy to see the site is back to normal. Thank you for your patience! Peter
9 years ago
#28
reply to Kisdobos's post #26
It doesn't with PPTs. It isn't too large.
9 years ago
#30
I tested ppt upload, it also worked for me. Pls send me any ppt's that could not be uploaded, and we'll inspect it.
7 years ago
#31
7 years ago
#32
reply to suzy11's post #31
me too! can't download other people's ws or ppts. The green botton only appears on my personal page.
7 years ago
#34
I checked your account and I can see a download button on other people's works. See screenshot below. Is it not what you can see?
6 years ago
#37

Thanks for the notice, linetx about the download error on the Spanish site! We fixed it. After testing, it seems OK now. Sorry about the inconvenience.

Peter


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