8 years ago
#1
Hello, I've been having the weirdest problem for a while now:
when I am at home, I can't access my account. I type in the right username and password, but it keeps telling me they are wrong. If I click on "Log in problem" , nothing happens. This used to be only when I used Mozilla, but now it happens with explorer as well.
When I log in from school (with the same username and password), I don't have any problem.

Any idea what is causing this?
8 years ago
#2
reply to sakura's post #1
May be a virus
8 years ago
#3
reply to sakura's post #1
Hi, please send us an email about:

your browser name, version
operating system

Have you tried deleting the cache of your browser? That could be the problem sometimes.

Can you also tell us which browser works well for you?

Peter


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