customer service

dbmdbm 2012-03-25 00:27:38
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Dealing with difficult customers. Encourages speaking in English and communication skills

The present downloadable handout is best suited for business/professional students, high school students and adults at Pre-intermediate (A2), Intermediate (B1), Upper-intermediate (B2), Advanced (C1) and Proficient (C2) level. It is excellent for developing your groups' Listening and Speaking skills.
Copyright License: This file is licensed by dbmdbm under the iSLCollective Copyright License

Upload date: 2012-03-25 00:27:38

Author: dbmdbm

from United Kingdom

Adult English and Business trainer .. living in Bologna Italy

Love painting, art, reading, writing and music.

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