TELEPHONE COMPLAINT

dbmdbm 2015-03-17 12:50:57
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Worksheet with vocabulary on how to complain about a utility bill. Key phrases when you call customer services by telephone, exercises to test understanding and a role play

This downloadable printable is intended for business/professional students, high school students and adults at Pre-intermediate (A2), Intermediate (B1), Upper-intermediate (B2) and Advanced (C1) level. It is excellent for improving your pupils' Listening, Speaking, Reading and Writing skills. It features the theme of Phoning.
Copyright License: This file is licensed by dbmdbm under the iSLCollective Copyright License

Upload date: 2015-03-17 12:50:57

Author: dbmdbm

from United Kingdom

Adult English and Business trainer .. living in Bologna Italy

Love painting, art, reading, writing and music.

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