Learning Partner

wanted by Disney English First work day: ASAP
Proficient speakers
Min. 1 year
BA in any subject
As a Learning Partner at Disney English, you will support Foreign Trainers in instructing children ages 2-12 at our Language Learning Centers throughout China. Learning Partners use an innovative and immersive Disney program to provide a highly engaging and effective, premium experience.

Job details

Position:

N/A

Work hours:

Full-time

Student type:

1-5 years , 6-10 years , 11-14 years

Group size:

N/A

Contract term:

N/A

Contract type:

Work as employee

Institution type:

Language school

School authority:

Private

Disney English Learning Partners support Foreign Trainers in instructing children ages 2-12 at our Language Learning Centers throughout China. Partners will use an innovative and immersive Disney program, leveraging Disney’s beloved characters, stories, songs, animation and other materials, to provide a highly engaging and effective premium learning experience.

Be part of a guest-focused team anchored around the 4 standards of Disney quality: Safety, Courtesy, Show and Efficiency.
Contribute to a positive, collaborative and service-focused work environment.
Comply with academic standards and successfully deliver Disney English Content to ensure learning results in line with company targets.

Responsibilities:

Academic Delivery

Become proficient in effectively delivering the Disney English interactive
Prepare, prior to the start of each class, and be able to effectively use lessons, realia, print materials and supplemental materials
Deliver up to 25 hours per week of ongoing, regularly scheduled classes
Continuously assess and find ways to improve the performance of learners as they advance through his/her lessons
Deliver both formal and informal assessments and progress reports throughout the program and maintain learner records
Lead remedial classes for low scoring learners and customize the lesson in order to support their learning needs
Maintain high quality of academic delivery in his/her own classes ensuring consistently high standards
With Foreign Trainer, participate in accurate placement of learners in the Disney English program by delivering Placement Assessments
Check each learner’s homework during class time each week and make corrections as needed.
Provide coverage for classes in times of trainer sickness or absence
Attend weekly meetings with the LLD to communicate all pertinent student and classroom management issues
Provide excellent classroom management, in terms of child care and dealing with emergencies and/or unforeseen circumstances that require immediate attention

Parent Care

Learning Partners are responsible for the Parent Care Program and play a critical role in the engagement with our parents to improve their child’s experience, learning progress and overall satisfaction
Establish and maintain Parent Care communication regarding learner’s progress by means of the Trainer/Parent Portal and ongoing communication during performances, phone calls, Parent-Trainer Conferences and Unit Report Cards
Place phone calls to parents or face-to-face communication a minimum of twice per term for each learner in order to update parents on their child’s learning progress, communicate center information and updates, answer parents questions and handle concerns
Keep diligent records of all parent communication in the Parent Care binder, including learner’s attendance, soft skill development, and general progress notes to discuss with parents
Responsible for regularly updating parent/trainer connection website with information on learner’s weekly attendance, progress, assessment results, photos and audio recordings
Schedule all Parent-Trainer Conferences, Make Up Classes and Remedial Classes. Provide both oral and written translation as needed during class and throughout the center

Business Responsibilities

Through the delivery of guest service excellence and measurable academic results, and support of the sales process, ensure that Center performance goals are met through new learner enrollment and existing learner renewalsSafety and Security

Participate in regular safety and security training and drills, understand and execute the center’s Emergency Response Plans
Report any safety or security-related incidences in an accurate and timely manner through the appropriate channels

Service and Operational Standards

Together with all center cast members, create an engaging, service-focused environment where the needs of the learners come first
Adhere to Disney English operational standards, system compliance, and DE teaching methods
Follow the Master Schedule for working hours and teaching hours
Work closely with the Sales and Operations Teams on a daily basis to ensure smooth center operation
Provide basic child care services to individual children or to groups of up to 8 two-year-olds, 12 three-year-olds, or 15 four to twelve-year-olds

Shenzhen, Guangdong, China

Who we are looking for

  1. Language proficiency

    Proficient speakers

    (Upper-intermediate level of English and Standard Chinese language speaking and translation ability.Creativity and excitement to bring a unique personality to the Disney English classroom including talents in music, art, and performing arts Able to stand for extended periods of time, squat and bend. Frequent lifting of 0.4 to 1.9 K.G. and occasional lifting of up to 15-19 K.G. is required Has passion to connect with children and their families)

  2. Experience

    Min. 1 year

    (Have at least 1 year experience working with children or 1 year relevant service industry or have successfully completed relevant internship)

  3. Qualification

    BA in any subject

    (Associate’s degree required; majored in education preferred.)

  4. Creativity and excitement to bring a unique personality to the Disney English classroom including talents in music, art, and performing arts
  5. Able to stand for extended periods of time, squat and bend. Frequent lifting of 0.4 to 1.9 K.G. and occasional lifting of up to 15-19 K.G. is required
  6. Has passion to connect with children and their families
  7. Relate to and engage young learners in an English Language environment
  8. Ability to thrive in a fast paced, demanding environment, flexible to change and able to manage multiple priorities
  9. Commitment to delivering high quality customer service
  10. Work well independently and in a team
  11. Build strong relationships internally with colleagues and externally with parents and guardians
  12. Have high personal integrity and credibility
  13. Professionalism in oral and written communications
  14. Resourceful, with creative problem solving skills
  15. Ability to work in a diverse team of both foreign and local cast members
  16. Strong understanding of service and experience
  17. Proficient in Microsoft Word, Excel, PowerPoint and other software systems, including Notebook

Shenzhen, China

Job location

Disney English

About the employer


Experience a new culture while giving kids the gift of English! With locations across China, the Disney English program uses the "Disney Immersive Storytelling Approach," which utliizes Disney characters to make learning more fun. Our teachers engage children (ages 2-12) the way they naturally learn, through song, interactive games, role-play and above all, fun! Disney English teachers are well-supported with classroom materials/plans, as well as with help settling into expat life; those who want to experience more of China can often transfer to different cities. Through Disney English, educators get the experience of a lifetime while teaching students life-long skills.

About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney English Training (Guangdong) Company Limited, which is part of a business segment we call Disney English.

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