Embassy Summer Mission
It is our shared goal to ensure that every student leaves our Embassy Summer centres with the following:
Confidence in communicating in English
A love for the English language and culture
A feeling of having studied in a safe, secure and tolerant environment
Engaged in enjoyable activities and excursions that support character development
Accessed a global community of peers and make friends for life
As the Excursion Manager you will be responsible for the organisation and delivery of a high quality excursion programme for Embassy Summer students, which includes inspiring, training and managing Activity Leaders to achieve this goal.
Together with your centre team, you’ll be responsible for maximising both student and Group Leader satisfaction, ensuring that we meet or exceed expectations, whilst working within pre-determined budgets.
Excursion Manager duties include:
Hold regular meetings with Group Leaders and assist in the Group Leader induction process
To make all attraction and coach bookings in centre within the budgets and specifications of the pre-prepared standard and specific programmes
To liaise with the Welfare Officer to promote Optional Excursions to individual students
To induct and train Activity staff in Best Practices that facilitates the high quality delivery of all excursions. This extends to their ongoing training, pre-trip briefings, performance observations and appraisals
To prepare and update programmes as changes are requested
To record excursions and subsequent changes, ensuring these are made available to Head Office
To effectively manage optional trip costing, sales and advertising
To assist in the completion of weekly and daily working rota for Activity staff
To take part in and/ or lead a variety of meetings with management, junior staff, host college and vendor personnel
To ensure high levels of student safety and welfare are maintained in line with Statutory, Accreditation and Company guidance
To assist with student arrival and departure at centre as needed and requested by the Centre Manager
To meet with the Director of Studies to decide the centre zig zag split fits with the particulars required of the excursion programme.
To ensure the splits facilitate the centre's nationality mix and ensuring the academic and activity programmes are integrated
To diligently prepare excursion packs
To brief, outline and monitor the elements of the programme where Activity Leaders must be actively encouraging engagement with activities and excursions through the Embassy Summer app
In the absence of an Onsite Social Manager, to manage and oversee aspects of the onsite activity programme
To work with the Welfare Officer to ensure Risk Assessment are comprehensive and control measures are being implemented by frontline staff on excursions
To support other managers and carry out other operational duties as assigned or requested by the Centre Manager including carrying out 24 hr emergency duty (on a rota basis)
To carry out residential supervision duties, including meal and bedtime supervision as requested by the Centre Manager
Demonstrate safe and healthy working practices at all times and manage the workplace so that it is safe and healthy environment for staff and students. Working in partnership where necessary with host premises to achieve this.
What Qualifications are required?
Educated to Degree level or equivalent (Essential)
Valid First Aid Certificate (Desirable)
Valid Driving Licence (Desirable)
What Experience is required?
Experience of working with juniors (Essential)
Experience in a role involving organisation / logistics / travel (Essential)
Managing multiple departments and teams (Desirable)
Management experience in a summer school environment (Desirable)
What Skills are required?
A high degree of IT competency: Outlook and MS Office (specifically Excel) (Essential)
Excellent communication and interpersonal skills (Desirable)
Excellent organisational and planning skills (Essential)
Ability to deal with complexity and resolve problems and issues (Essential)
Ability to work under pressure, multi-task, prioritise tasks and meet tight deadlines (Essential)
An exceptional level of attention to detail
In accordance with our Company Code of Conduct, and any local policies and operating procedures relating to academic, welfare and safeguarding matters, you will need to demonstrate:
The ability to form and maintain appropriate relationships and demonstrate boundaries with children and young people
Emotional resilience in working with challenging behaviours.
A positive attitude to the use of authority and maintaining discipline.
What Training will be offered?
As the Excursion Manager, you will be directly reporting to the Centre Manager.
All our managers will have the opportunity to take part in our Management Training Weekend, where we give you the opportunity to be involved a number of practical and theory based workshops, whilst also taking advantage of listening to advice from both our Head Office teams and our loyal returning staff.
This event will also give you the chance to network across our portfolio, opening up useful lines of communication for the summer.
We also offer all of our managers access to virtual collaborative resources.
Pre-arrival online training
Role specific manuals
6 days* out of 7 (1 day off per week)
All management roles are residential
Maximum weekly hours will be detailed in the Offer Letter
Our competitive Management weekly pay, inclusive of accommodation, will be based on the size
of the centre and experience. We will discuss this with you at the time of your interview.
Disclosure and Barring Service:
We will Apply and Pay for your DBS
We will reimburse you the cost of the DBS update fee (£13)
We look forward to welcoming you to our Embassy Summer team.
Min. 1 year
(Experience of working with juniors (Essential); Experience in a role involving organisation / logistics / travel (Essential))
BA in any subject
(Educated to Degree level or equivalent (Essential))