In this task students will discuss important customer service practices. We all love to receive great customer service. As consumers it makes us feel good. 

So much so, consumers now rate customer service as the most important factor when deciding to do business with a company. 

We all love to receive great customer service. As consumers it makes us feel good. 

So much so, consumers now rate customer service as the most important factor when deciding to do business with a company. 

Customer Service Matters

customer-service-matters

In this task students will discuss important customer service practices. We all love to receive great customer service. As consumers it makes us feel good. 

So…

Customer Service Matters: English ESL video lessons

It's changes the way people interact with products

It is rated as the most important aspect by people

It doesn't interfere in the way people buy

They represent the experience of customers

They are exceedingly disappointed with the delay 

They conclude that service is usually unavailable

They are publishing negative comments on the  web

The firm went bust and 100 workers lost their jobs

You'll go bust if you don't wear your scarf today

With Ohio having gone bust, Trump now has problems

They get revenge on companies with bad service

They get mad and complain about customer service

They try to find ways not to get in a fight

being transfered from one agent to another

feeling like another important number to companies

Solving problems on the go as they come to you

Solving issues that won't solve the bigger problem

Solving problems that will turn on proactive mode