Watch the video and complete the tasks, including fill in the gaps and comprehension questions.

This lesson teaches expressions for dealing with difficulties on the phone. Through vocabulary practice and role play, the students learn how to handle common technical and communication problems such as weak signals, battery problems, low calling credit, language barriers, etc.
An accompaniment to Linguahouse's Phone Problems Lesson.
https://www.linguahouse.com/en-GB/esl-lesson-plans/general-english/phone-problems