A selection of English ESL business printables

Two pages - match up, true or false, questions. There is an accident and the cop asks, 'What were you doing when the accident happened?' Thanks to Ravensburger for permission to use the picture, which I've used before with present continuous tense. 

Past continuous with a busy street scene

Outlines and gives examples of various yes/no and open-ended questions and possible answers. Also some example questions used for sales practices are included as well.   

Responding to Questions and Inquiries - Business/Sales/Customer Service

This worksheet contained an adapted article on the four successful companies that disrupted the established market with their innovative business model: Amazon, IKEA, Uber and Airbnb. This is followed by a Webquest Activity. The worksheet is designed by Sirhajwan Idek. It is also available in ESL Printables.

Business English (Article & Webquest on Amazon, Ikea, Airbnb, Uber)

Read this information about giving gifts in various countries

Part of my English for communication class

English for Business at the workplace

	Work with a partner or in small groups. Discuss these questions:

1. Which country above has a similar custom of giving gifts as in Viet Nam

2. Do you ever give gifts to clients/customers/ your boss? If yes, on what occasion do you do so? 

3. Is gift-giving an important part of doing business? Why or Why not?

4. Is it OK for clients to receive expensive gifts from a company?

4. What kind of gifts would you take and accept if  you were a foreigner to Vietnam on a business trip?



Reading comprehension: Culture and gifts English for workplace business

For adults or business students, this is a conversation exercise which allows them to discuss the most important personal or negative characteristics in the workplace. They should come to a consensus, then be given the additional information to see if they change their minds. 

A version of the survival game using business people

Role play the dialogue and then answer the questions below. On page two there is lesson preparation for a dentist visit. The monkeys behavior and speech mirror a real visit. Why is a dentist visit so fraught with trepidation?



The video can be found here:



https://en.islcollective.com/video-lessons/monkey-business-at-the-dentists

Role Play: Monkey Business at the Dentist's with KEY

This A2-level video quiz introduces students to the process of starting and growing a vending machine business, as explained by Chief Edwards. The video discusses key concepts such as passive income, the importance of location, and the costs associated with vending machines. Students will practice listening comprehension while learning about real-world entrepreneurship. The quiz includes true/false questions and short-answer questions to check understanding, along with a vocabulary matching section that focuses on terms like “passive,” “commission,” and “foot traffic.” This activity is ideal for learners looking to improve their English skills while exploring business-related topics in a practical context.

How To Make Passive Income From Vending Machine Business

An all levels Business English worksheet on the guidelines for writing emails to request payment from a client. The emails have been divided into POLITE- LAST NOTICE- SEVERE types of emails - there are 3 suggestions at the end for practice.  

Email Writing Outlines (Business English – Requesting Payment various severity)

an A2 B1 Business English worksheet. 6 topics in the news at the moment which are applicable to manufacturing. Each short news paragraph is followed by questions. THE FULL COMPLETED READING is on the LAST PAGE so the teacher can read it or TTS can be used- or students can guess the words!

Gap fill Reading: Business Today - current affairs A2 B1

This ready-to-use lesson helps travel and hospitality professionals master professional email openings. Includes 7: 1 page introduction, 4 pages of lesson material (3 engaging tasks (identify, fill in, rewrite)), and answer keys for self-check. Perfect for upper-intermediate to advanced learners (B2–C1) who want to improve clarity, politeness, and confidence in business communication.

Professional Business English: Opening Requests & Questions for Travel & Hospitality

An infographic type file for reference use for KPI presentations. 
I've used it with in-company classes when preparing to give monthly or quarterly KPI presentations.

Useful language for Business English Students who make KPI presentations

A2 / B1 worksheet covering the often confused words of BORROW AND LEND in various forms- it includes exercises on the past simple and Nouns and the person LENDER or BORROWER and a MINI STORY for students to work out. 

Business English: BORROW or LEND etc-VOCAB and MINI STORY

Culture, intercultural communication, cross-cultural communication

Adjectives to describe feelings, emotions

Adjectives to describe personality and character

Adjectives: Gradable / Non-gradable adjectives

Articles: Definite or indefinite article (a, an or the)

BE + infinitive structures (e.g. he was to become famous)

Clauses of contrast (e.g.  although, while)

Clauses of purpose (e.g. in order to, so that, so as to)

Clauses of reason (e.g. because, because of, due to, as, since)

Cleft sentences (e.g. It's Joey we're looking for)

Comparison: Comparative adjectives and structures

Comparison: Superlative adjectives and structures

Conditional 2 (second conditional) - would

Conditionals: Conditional phrases (e.g. unless, provided that, as long as)

Conjunctions (aka connectives, e.g. and, but, or, so, then)

Contractions (shortened forms, e.g. don't, aren't, etc.)

Determiners (words that can come before nouns)

Formal and informal English (politeness or colloquial language)

Future perfect continuous (progressive) tense

Future perfect simple and continuous (progressive) tense

Future phrases (e.g. be about to, bound to, likely to, due to, set to + INF)

Homonyms (two words with the same pronunciation - homophones and homographs)

It as preparatory subject (e.g. it's raining, it's nice of you to)

Linking verbs (aka copulas, e.g. I am a student)

For personal or classroom use only. Uploading on other internet sharing platforms or any commercial use NOT PERMITTED. Share Alike.

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how to accuse somebody of something in English

how to apologize, say sorry, forgive and express regret in English

how to ask for information and make inquiries in English

how to ask for something, make requests in English

how to blame somebody for something in English

how to defend yourself from criticism in English

how to deny or admit something in English

how to describe things or people in English

how to emphasize important things in English

how to encourage or discourage people in English

how to evaluate people or progress in English

how to express agreement /disagreement in English

how to express approval and disapproval  in English

how to express cause and effect in English

how to express interest in something in English

how to express likelihood, probability in English

how to express likes and dislikes in English

how to express sequence and chronology in English

how to express shock and disbelief in English

how to express sympathy and condolences in English

how to give permission, authorization in English

how to inform somebody about some news in English

how to interpret what was said in English

how to keep a conversation going in English

how to make guesses about something in English

how to make, accept and refuse offers in English

how to order or make a booking in English

how to persuade, convince people in English

how to praise people and express appreciation in English

how to reassure somebody of something in English

how to refuse and object to something in English

how to remind people of something in English

how to rephrase, paraphrase what was said in English

how to say thank you, express gratitude in English

Nouns: Collective nouns (team, class, family, committee)

Nouns: Proper nouns (names of people, cities, companies)

Oxymorons (phrases with words of contradictory meaning, e.g. living dead)

Participles: Past participle (e.g. HAVING DONE)

Participles: Present participle (e.g. DOING)

Parts of Speech (aka word classes, e.g. nouns, verbs, adjectives, adverbs)

Past perfect continuous (progressive) tense

Phonetics (pronunciation, IPA, phonetic symbols)

Plural nouns: regular plurals with S ending

Prefixes (e.g. A, UN, IM, DIS, MIS, EN, etc. )

Prepositions vs adverbs (e.g. before me, saw him before.)

Prepositions: Double prepositions (e.g. out of)

Prepositions: Participle prepositions (e.g. pending, concerning)

Prepositions: Phrase prepositions (e.g. by means of)

Present perfect continuous (progressive) tense

Present perfect simple or present continuous tense

Present simple tense: S for third person singular verbs

Present simple vs continuous (progressive) tense

Pronouns: EACH OTHER, ONE ANOTHER (reciprocal pronouns)

Pronouns: Possessive pronouns (e.g. my, mine)

Pronouns: Reflexive pronouns (e.g. myself, yourself))

Pronouns: SOMEBODY, ANYBODY, EVERYBODY, NO ONE, NOTHING, etc.

Pronouns: THIS, THAT, THESE, THOSE (demonstratives)

Pronouns: YOU and THEY to talk about people in general

Quantifiers (e.g. some, many, much, any, few, little)

Questions: WH questions (open-ended questions)

Reported speech: reported questions (indirect questions)

There is / there are / there was / there were / there will be, etc.

Verbs: Transitive or intransitive verbs (words that can or cannot stand with objects)

Working with Paragraphs: ordering, titling

Role play, miming, drama activity or improv game

Pictionary (picture dictionary) or picture matching

Writing an opinion essay (persuasive essay)

Learners who are Pre-A1 have just begun learning English and will first learn how to:<ul><li>Say the letters in the alphabet and numbers</li><li>Say hello, talk about names and age</li><li>Name the colors and dates, express likes and dislikes</li></ul>

Absolute beginners who have begun to learn the letters and numbers

Learners taking the A1 Elementary exam should be able to:<ul><li>Introduce themselves and ask and answer questions about personal details such as where he/she lives, things he/she has, people he/she knows.</li><li>Communicate using very basic phrases as long as the other person talks slowly and clearly and is prepared to help.</li><li>Main grammar points to know: common adjectives & adverbs of frequency, going to, how much/how many, imperatives, I'd like, 's – possessive, common prepositions of place and time, present simple & continuous, there is/are</li></ul>

A very basic tourist level, which is enough for buying food and a bus ticket

Learners taking the A2 Pre-intermediate exam should be able to:<ul><li>Understand sentences and frequently used expressions (e.g. very basic personal and family information, shopping, local geography, employment).</li><li>Complete tasks that are routine and exchange information about familiar matters.</li><li>Describe matters of immediate need in simple terms.</li><li>Main grammar points to know: countable/uncountable nouns, adverbs of frequency, future will/going to, much/many, present perfect, past simple, past continuous, common phrasal verbs, common modals: can/should</li></ul>

A tourist who can do basic conversations about the past, present and future

Learners taking the B1 Intermediate exam should be able to:<ul><li>Understand points regarding family, work, school or leisure-related topics.</li><li>Deal with most travel situations in areas where the language is spoken.</li><li>Create simple texts on topics of personal interest.</li><li>Describe experiences, events, dreams, and ambitions, as well as opinions or plans in brief.</li><li>Main grammar points to know: question tags, intensifiers: too/enough, future tenses, past tenses, modals, conditionals, wh-questions in the past</li></ul>

Learners who can deal with both familiar and routine situations, in friendly and work contexts

Learners taking the B2 Upper-intermediate exam should be able to:<ul><li>Understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in his/her field of specialization.</li><li>Interact with fluency and spontaneity that makes regular interaction with native speakers quite possible without difficulty for either party.</li><li>Produce clear, detailed text on a wide range of subjects and explain an opinion on a topical issue giving the advantages and disadvantages of various options.</li><li>Main grammar points to know: perfect tenses, mixed conditionals, modals in the present, phrasal verbs, reported speech, wish, relative clauses</li></ul>

The level where you can be a tour guide for your foreign friends and talk about a lot of topics, even abstract ones, with ease and fluency

Learners taking the C1 Advanced exam should be able to: Express ideas fluently and spontaneously without much obvious searching for expressions. Use language flexibly and effectively for social, academic and professional purposes. Understand a wide range of demanding, longer texts. Produce clear, well-structured, detailed text on complex subjects, using linking phrases (=words that connect ideas between sentences). Main grammar points to know: inversion, mixed conditionals, modals in the past, all passive forms, phrasal verbs (all patterns), wish/if only for regrets

Learners who can smoothly communicate in every walk of life, read long texts and write well

Learners taking the C2 Proficient exam should be able to:<ul><li>Understand almost everything read or heard with ease.</li><li>Summarize information from a variety of sources into a coherent presentation.</li><li>Express themselves using precise meaning in complex scenarios.</li><li>Can express him/herself spontaneously, very fluently and precisely, differentiating finer shades of meaning even in the most complex situations</li></ul>

Get here and you are ready to study in English at university

10,560 Business English ESL worksheets pdf & doc