A selection of English ESL guest printables

This is a dialogue written for receptionists in southeast Asia. The receptionist and a guest discuss the room, price, aircon, wifi etc.

Check in at Hotel or Guesthouse dialogue

The students have to build a dialogue between the waiter and the guest. 

If you want to practice more, you can find more of my worksheets about the same topic here

https://en.islcollective.com/mypage/resources?Tags=food&searchworksheet=GO&type=Printables&id=5163



Food - At the restaurant

This is a role-playing activity for problems at a hotel. This is an activity made for Outcomes A2 second edition Unit 10. However, it can be used for any hotel activity! Students must choose one reception card and one guest card of the same color. 

Hotel Problems- Roleplaying cards

This test corresponds to units 1,2 and 3 of the book By My Guest, that teaches English to the hotel industry. However, it can be used in any other course related to English for tourism or the hotel industry.

Test for students of English for the hotel industry

I took this worksheet material from a website advertising Anthony's Italian restaurant. I adapted it into a Reading comprehension exercise for Intermediate level students. It should be used as a starter for no more than 20 minutes (you could then discuss other aspects of restaurants for example I did a role play with a waiter and 2 guests for the rest of the lesson).

The Italian Restaurant

Students read about the story of Thanksgiving and they plan their own Thanksgiving dinner (preparation, menu, thank-you notes for their guests...) using structures such as There is/are, There isn't/aren't, a/an, some, any, etc, and the vocabulary about food and utensils (that they should know from before).



The idea is that they can really carry out this project in real life and show how good cooks and thankful people they are! :)



I have uploaded a PPT version so that anyone can change anything in order to adapt it to the students' needs and interests.



I hope you like it and find it useful. Please let me know if you do! :)



I have used some images from the net so I do not own them. The text "A brief story of Thanksgiving" is not mine either. All credits go to the right owners.

Plan your THANKSGIVING DINNER

Worksheet to practice could. The students read the sentences under the images and write the correct request. For example: I have guests, but my fridge is empty. Could you please go shopping for me?
You could delete the sentences below for more advanced students. They should find their own answer to each picture.


Request - could you?

Common phrases used in a restaurant have to be separated into two groups: Either the phrase is used by the waiter or the guest. The students can then try to create a short dialogue and play a scene in a restaurant using the different phrases.

Solution is included.

Phrases in a restaurant

it is a group session for 9th formers. it aims at recycling the topic of pollution. pupils start dealing with the first activity in pairs. they try to refresh their minds and remind each other. they end up by enacting the conversation between the tv presenter and the guest. then they move to exptress their personal attitudes towards the most important environmental issues.

Gh pollution puzzle

This is based on the idea that the students have to create their own Talk Show.  They will choose the guests and then create the questions they will ask.  Afterwards they can report their decisions to the class.

Talk Show

If you have students who work with a lot of Brits, or are moving to the UK, this might be helpful for them. It's a role play about how to offer and accept a cup of tea. There are a few tasks presenting and practicing the target language before the role play task itself.



Tips



You can use the illustrations to explain 'kettle', 'sugar lump' and 'pot' if the students get stuck.



Point out that these are the general phrases but that some regions may have their own unique slang. It's all right, because no one except locals will be expected to know it.



During the role play in exercise 4, if you have access to a kettle, you could actually make the drinks for authenticity. Why not?



Answer Key



1 As a morning drink, on an office break, when guests come round, with meals etc.



2 Sophie takes her tea with just a dash of milk. Mike takes his tea milky with two sugars. Fred doesn't drink tea at all.



3 

1) Fancy a ...?

2) cuppa

3) I've just put the kettle on.

4) How do you take it?

5) I like it

6) Milky

7) two sugars

8) I'm not much of a tea drinker.



NB: In certain situations, we stop using partitives. Here, we can say 'sugars' instead of 'lumps/spoonfuls of sugar'.



4

a 2

b 5

c 4

d 1

e 3



Time for Tea Role Play

This is a great worksheet in which students have to reorder the letters in each sentence. Then they have to complete the "Secret phrase" using de numbers provided. Each sentence begins with the name of the guests.The secret phrase is: Everyone is having fun! It is a great party!

Present Continuous - At the Party!!!

Culture, intercultural communication, cross-cultural communication

Adjectives to describe feelings, emotions

Adjectives to describe personality and character

Adjectives: Gradable / Non-gradable adjectives

Articles: Definite or indefinite article (a, an or the)

BE + infinitive structures (e.g. he was to become famous)

Clauses of contrast (e.g.  although, while)

Clauses of purpose (e.g. in order to, so that, so as to)

Clauses of reason (e.g. because, because of, due to, as, since)

Cleft sentences (e.g. It's Joey we're looking for)

Comparison: Comparative adjectives and structures

Comparison: Superlative adjectives and structures

Conditional 2 (second conditional) - would

Conditionals: Conditional phrases (e.g. unless, provided that, as long as)

Conjunctions (aka connectives, e.g. and, but, or, so, then)

Contractions (shortened forms, e.g. don't, aren't, etc.)

Determiners (words that can come before nouns)

Formal and informal English (politeness or colloquial language)

Future perfect continuous (progressive) tense

Future perfect simple and continuous (progressive) tense

Future phrases (e.g. be about to, bound to, likely to, due to, set to + INF)

Homonyms (two words with the same pronunciation - homophones and homographs)

It as preparatory subject (e.g. it's raining, it's nice of you to)

Linking verbs (aka copulas, e.g. I am a student)

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how to accuse somebody of something in English

how to apologize, say sorry, forgive and express regret in English

how to ask for information and make inquiries in English

how to ask for something, make requests in English

how to blame somebody for something in English

how to defend yourself from criticism in English

how to deny or admit something in English

how to describe things or people in English

how to emphasize important things in English

how to encourage or discourage people in English

how to evaluate people or progress in English

how to express agreement /disagreement in English

how to express approval and disapproval  in English

how to express cause and effect in English

how to express interest in something in English

how to express likelihood, probability in English

how to express likes and dislikes in English

how to express sequence and chronology in English

how to express shock and disbelief in English

how to express sympathy and condolences in English

how to give permission, authorization in English

how to inform somebody about some news in English

how to interpret what was said in English

how to keep a conversation going in English

how to make guesses about something in English

how to make, accept and refuse offers in English

how to order or make a booking in English

how to persuade, convince people in English

how to praise people and express appreciation in English

how to reassure somebody of something in English

how to refuse and object to something in English

how to remind people of something in English

how to rephrase, paraphrase what was said in English

how to say thank you, express gratitude in English

Nouns: Collective nouns (team, class, family, committee)

Nouns: Proper nouns (names of people, cities, companies)

Oxymorons (phrases with words of contradictory meaning, e.g. living dead)

Participles: Past participle (e.g. HAVING DONE)

Participles: Present participle (e.g. DOING)

Parts of Speech (aka word classes, e.g. nouns, verbs, adjectives, adverbs)

Past perfect continuous (progressive) tense

Phonetics (pronunciation, IPA, phonetic symbols)

Plural nouns: regular plurals with S ending

Prefixes (e.g. A, UN, IM, DIS, MIS, EN, etc. )

Prepositions vs adverbs (e.g. before me, saw him before.)

Prepositions: Double prepositions (e.g. out of)

Prepositions: Participle prepositions (e.g. pending, concerning)

Prepositions: Phrase prepositions (e.g. by means of)

Present perfect continuous (progressive) tense

Present perfect simple or present continuous tense

Present simple tense: S for third person singular verbs

Present simple vs continuous (progressive) tense

Pronouns: EACH OTHER, ONE ANOTHER (reciprocal pronouns)

Pronouns: Possessive pronouns (e.g. my, mine)

Pronouns: Reflexive pronouns (e.g. myself, yourself))

Pronouns: SOMEBODY, ANYBODY, EVERYBODY, NO ONE, NOTHING, etc.

Pronouns: THIS, THAT, THESE, THOSE (demonstratives)

Pronouns: YOU and THEY to talk about people in general

Quantifiers (e.g. some, many, much, any, few, little)

Questions: WH questions (open-ended questions)

Reported speech: reported questions (indirect questions)

There is / there are / there was / there were / there will be, etc.

Verbs: Transitive or intransitive verbs (words that can or cannot stand with objects)

Working with Paragraphs: ordering, titling

Role play, miming, drama activity or improv game

Pictionary (picture dictionary) or picture matching

Writing an opinion essay (persuasive essay)

Learners who are Pre-A1 have just begun learning English and will first learn how to:<ul><li>Say the letters in the alphabet and numbers</li><li>Say hello, talk about names and age</li><li>Name the colors and dates, express likes and dislikes</li></ul>

Absolute beginners who have begun to learn the letters and numbers

Learners taking the A1 Elementary exam should be able to:<ul><li>Introduce themselves and ask and answer questions about personal details such as where he/she lives, things he/she has, people he/she knows.</li><li>Communicate using very basic phrases as long as the other person talks slowly and clearly and is prepared to help.</li><li>Main grammar points to know: common adjectives & adverbs of frequency, going to, how much/how many, imperatives, I'd like, 's – possessive, common prepositions of place and time, present simple & continuous, there is/are</li></ul>

A very basic tourist level, which is enough for buying food and a bus ticket

Learners taking the A2 Pre-intermediate exam should be able to:<ul><li>Understand sentences and frequently used expressions (e.g. very basic personal and family information, shopping, local geography, employment).</li><li>Complete tasks that are routine and exchange information about familiar matters.</li><li>Describe matters of immediate need in simple terms.</li><li>Main grammar points to know: countable/uncountable nouns, adverbs of frequency, future will/going to, much/many, present perfect, past simple, past continuous, common phrasal verbs, common modals: can/should</li></ul>

A tourist who can do basic conversations about the past, present and future

Learners taking the B1 Intermediate exam should be able to:<ul><li>Understand points regarding family, work, school or leisure-related topics.</li><li>Deal with most travel situations in areas where the language is spoken.</li><li>Create simple texts on topics of personal interest.</li><li>Describe experiences, events, dreams, and ambitions, as well as opinions or plans in brief.</li><li>Main grammar points to know: question tags, intensifiers: too/enough, future tenses, past tenses, modals, conditionals, wh-questions in the past</li></ul>

Learners who can deal with both familiar and routine situations, in friendly and work contexts

Learners taking the B2 Upper-intermediate exam should be able to:<ul><li>Understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in his/her field of specialization.</li><li>Interact with fluency and spontaneity that makes regular interaction with native speakers quite possible without difficulty for either party.</li><li>Produce clear, detailed text on a wide range of subjects and explain an opinion on a topical issue giving the advantages and disadvantages of various options.</li><li>Main grammar points to know: perfect tenses, mixed conditionals, modals in the present, phrasal verbs, reported speech, wish, relative clauses</li></ul>

The level where you can be a tour guide for your foreign friends and talk about a lot of topics, even abstract ones, with ease and fluency

Learners taking the C1 Advanced exam should be able to: Express ideas fluently and spontaneously without much obvious searching for expressions. Use language flexibly and effectively for social, academic and professional purposes. Understand a wide range of demanding, longer texts. Produce clear, well-structured, detailed text on complex subjects, using linking phrases (=words that connect ideas between sentences). Main grammar points to know: inversion, mixed conditionals, modals in the past, all passive forms, phrasal verbs (all patterns), wish/if only for regrets

Learners who can smoothly communicate in every walk of life, read long texts and write well

Learners taking the C2 Proficient exam should be able to:<ul><li>Understand almost everything read or heard with ease.</li><li>Summarize information from a variety of sources into a coherent presentation.</li><li>Express themselves using precise meaning in complex scenarios.</li><li>Can express him/herself spontaneously, very fluently and precisely, differentiating finer shades of meaning even in the most complex situations</li></ul>

Get here and you are ready to study in English at university

34 Guest English ESL worksheets pdf & doc