Intensive listening.You can practice word order of questions, gap-fill as well as listening for specific information. You can also ask the students in pre-listening stage to suggest possible sentences used by the customer and the worker. In the follow-up stage I asked my students to role-plays similar dialogues.

how to ask for information and make inquiries in English

Two people are buying a train ticket. It is a model for role-plays  at the train station - a dialogue between a customer and ticket office worker. The customers are asking about basic facts such as the ticket type, destination, price, platform it leaves from, arrival time etc. 

How To Buy A Train Ticket

how-to-buy-a-train-ticket

Let's do English ESL general grammar practice. Intensive listening.You can practice word order of questions, gap-fill as well as listening for specific informat…