Reading and speaking worksheet for students to be involved in a customer service scenario. It can be complemented with a transaction process afterwards, or just to practice sharing personal information with a classmate. 

Focused on students who want English for Call centers.

call-center-conversation-model-conversation-topics-dialogs_113349.docx

Call center conversation model

call-center-conversation-model

Let's do English ESL discussion starters, speaking cards. Reading and speaking worksheet for students to be involved in a customer service scenario. It can be c…