complaint letters/ hotel
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pp presentation, teacher starts by asking them to read the first slides which explains the situation; they are planning a trip for their next vacation everything is ready but when they arrive to the hotel everything they were offered is wrong, the room is ugly the food is bad the view is terrible etc... finally ss must write a letter complaining about the service they recibed ... ( the first image is what they were expecting the second is what they got) finally if the students are in an advance level they can act out a scene where one is the person complaining and the other is the manager of the hotel.. hope you enjoy =D
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Level
The above lesson is a great teaching resource for:Intermediate (B1), Upper-intermediate (B2), Advanced (C1), Proficient (C2)
Student type
This resource is intended for:Adults, High schoolers, Business/professional students
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Sensitivity
This resource does not contain any images, words or ideas that would upset a reasonable person in any culture.
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This resource is licensed by mOntzii under the iSLCollective Copyright License.
Upload date
27/02/2013
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