Answer the questions relating to the use of formal and informal language in phone calls.

Formal and informal English (politeness or colloquial language)

People spend a lot of time talking on the phone. Phone calls will be different depending on the situation. For example, a group of friends will use different language on the phone than business associates. Watch two phone conversations to learn how to use both formal and informal English on the phone.

Making Phone Calls

making-phone-calls

Let's do English ESL general grammar practice. Answer the questions relating to the use of formal and informal language in phone calls.