This worksheet is really good in presenting Complaint and Apologies. It has some practical and authentic dialogues related to the restaurant and hotel field. The three dialogues are duplocated within the same page.

complaining-and-apologizing-conversation-topics-dialogs-crosscultural-communic_134768.docx

Complaining and Apologizing

complaining-and-apologizing

Let's do English ESL discussion starters, speaking cards. This worksheet is really good in presenting Complaint and Apologies. It has some practical and authent…