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Mystery shopping is a practice used by market research companies where a disguised customer makes a purchase in a shop to record their experiences afterwards. Here students have to make a presentation about mystery shopping using the information in the worksheet, adding 15 presentation phrases to the text. Extra: vocabulary building exercises with solutions. Bless up, Kisdobos 

mystery-shopping-esp-business-english-for-market-r_1106.doc

Mystery Shopping (ESP Business English for Market Researchers)

mystery-shopping-esp-business-english-for-market-researchers

Let's do English ESL presentation, public speaking. Mystery shopping is a practice used by market research companies where a disguised customer makes a purchase…